Welcome to the Q&A Forum

Hello, We are looking for someone to give us some training for using Moz - someone that really knows what everything is on Moz and how to use all its features. If anyone in interested in doing this, please get in touch to discuss conditions. We're looking forward to getting in touch with you. Thank you!

Hello I have used MOZ local for a client in New York City. Since we set up MOZ Local for his practice MOZ keeps showing there is no Facebook page nor a hot frog listing. However both of these listings exist and are correct. Is there a way to show MOZ that these listings exist so the MOZ Rank can show the proper score/accuracy. He wonders why the score isn't higher but there isn't much I can do at the moment. Thanks!

Hi, Whenever I done a lookup for a client we were hoping to get on Moz Local, the listing that appeared has a repeating street address. For Example 123 Some Street, 123 Some Street, Some City, Some ZIP Code I have checked Google Plus / Google My Business and no such repetition is there. If anyone has any input on the matter it would be greatly appreciated.

I'm sure the answer is pretty simple, but how are we supposed to report an old location as closed in Moz Local? I'd like to mark an old address as closed in all of the major data providers. Of course, I can claim the new location, but I do I need to claim the old location and then somehow mark it closed? When I do a search with Moz, it gives me five results for a doctor who has a single location now (I'm not posting the actual name because I just don't want this forum to appear for searches for the doctor): <address>Dr. Doctor Name, DMD Verified
Old Address 
Current Phone</address> <address>Doctor Name, DMD Verified
Current Address 
Current Phone</address> <address>**Periodontist, Doctor Name, DMD, PC **Verified
Current Address (Alternate City Name) 
Current Phone</address> <address>Doctor Name, DMD
Current Address (Alternate City Name) 
Current Phone</address> <address>Doctor Name
Old Address
Current Phone</address> Any help would be much appreciated. Thanks! Tom

I'm trying to get Moz local to recognize my csv file, and its not seeming to do so. I've tried using Google Spreadsheets, OpenOffice Calc, and have even used a Moz Local generator in Google Docs. I've tried this a dozen times now, and none of them seem to work, and leave me with the error -- We did not recognize the file type you uploaded. Please make sure the file you upload is in CSV (Comma Delimited) format. You may need to re-save or export the spreadsheet as a CSV. Please note that the column headers are required, and must not be changed. Feel free to use our template to fill out your listing info.

My clients business changed their name. When I updated the CSV with the new business name in Moz Local it created a brand new business listing. Is there a better way to update only the business name?

I know it takes you to the listing site. Do you then have to create an account and claim the listing and then update it there? Does claiming the listing lose the connection with Moz Local? I've been spending a lot of time claiming listings and wondering if that's correct or not. Thanks Dana