Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Discover Brand Authority
      Moz Pro

      Discover Brand Authority

      Learn More
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Take the quiz
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      June 3 & 4, 2024, Seattle
      MozCon

      June 3 & 4, 2024, Seattle

      Get tickets
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature: Moz Pro

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Digital Marketing
    3. Web Design
    4. Tools for understanding customer behaviour

    Tools for understanding customer behaviour

    Web Design
    4
    3
    785
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • BeckyKey
      BeckyKey last edited by

      Hi

      Can anyone recommend any tools for understanding how people interact with a page?

      We use events in analytics and have previously used hot jar. I didn't know if there were any new ones?

      Thanks!

      1 Reply Last reply Reply Quote 2
      • NickW816
        NickW816 last edited by

        LuckyOrange is awesome, fairly cheap as well. You can view heatmaps, scroll stats and actual video recordings of users interacting on your website. We have used LuckyOrange for about 3 months now and have gained a lot of insight from it for our client's websites.

        Nick White
        SEO Services KC
        https://seo-kansas-city.com/

        1 Reply Last reply Reply Quote 2
        • iugac
          iugac last edited by

          Hello, here is a good list -> https://www.similartech.com/categories/heatmaps-and-session-recording. I personally use Mouseflow and find it very useful. Let me know if you find a tool that you like more.

          1 Reply Last reply Reply Quote 3
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • Kingalan1

            Cost Difference Between Coding Custom Theme or Coding Child Theme

            Assuming there is an SEO advantage to coding a Wordpress custom theme (wondering if that assumption is correct) versus modifying a child theme, is there a very significant cost difference between the two choices? Competition in my niche (New York City commercial real estate is keen) and I am dealing with competitors such as www.wework.com, 42floors.com and squarefoot.com with optimized sites built with quality code. In the event that we modify a child theme, I am leaning in any case towards have wireframes and illustrations provided to present to the developer. Should I expect a custom theme to be double the cost, triple assuming the design is provided? I have read that code maintenance on a child theme is less costly as modifications get pushed to the parent theme. How substantial are maintenance costs (time to maintain) for a custom theme? Thanks!!!
            Alan

            Web Design | | Kingalan1
            0
          • PrintPlace.com

            E-commerce customer registration fields during account sign up

            I work for an online print company and recently we were considering adding a field titled "industry" so that we could figure out what industry our customers are coming from. Has anyone seen anything either in favor or against adding this field during the customers account registration process. We understand that less is best however feel that it is important to better serve our customers. Any information on this subject would be very useful.

            Web Design | | PrintPlace.com
            0
          • Atlanta-SMO

            ECWID Ecommerce Sites. No Custom URLS?

            Is there any way possible to be able to name product urls in website that use ECWID for their ecommerce? They have long and "dirty" urls. For example this running boards site: http://www.runningboards4less.com/general-motors#!/~/product/category=6593890&id=28043027 Isn't this hurting the overall SEO of the site?  Especially product pages?

            Web Design | | Atlanta-SMO
            0
          • neooptic

            Site health - webmaster tools

            A bit of an odd one. In Webmaster Tools, there's the option to order sites by site health. When we do this our site - http://www.neooptic.com/ - is near the bottom, despite there being little or no crawl errors. Any ideas why this could be happening?

            Web Design | | neooptic
            0
          • clickyleap

            URLs appear in Google Webmaster Tools that I can't find on my own site?!?

            Hi, I have a Magento e-commerce site (clothing) and when I had a look through some of the sections in Google Webmaster Tools I found URLs that I can't find on my site. For example, a product url maybe http://www.example.co.uk/product-url/ which is fine. In that product there maybe three sizes of the product (Small, Medium, Large) and for some reason Googlebot is sometimes finding a url like: http://www.example.co.uk/product-url/1202/ has been found and when clicked on is a live url (Status code: 200) with is one of the sizes (medium). However I have ran a site crawl in Screaming Frog and other crawl tests and can't seem to find where Googlebot is finding these URLs. I think I need to: 1. Find how Googlebot is finding these urls? 2. Find out how to keep out of index (e.g. robots.txt, canonical etc.... Any help would be much appreciated and I'm happy to share the URL with members if they think they can have a look and help with this problem. I can share specific URLs which might make the issue seem clearer, let me know? Thanks, Darrell

            Web Design | | clickyleap
            0
          • EcommerceSite

            What is the best tool to view your page as Googlebot?

            Our site was done with asp.net and a lot of scripting. I want to see what Google can see and what it can't. What is the best tool that duplicates Googlebot? I have found several but they seem old or inaccurate.

            Web Design | | EcommerceSite
            0
          • sftravel

            Custom 404 Page Indexing

            Hi - We created a custom 404 page based on SEOMoz recommendations.  But.... the page seems to be receiving traffic via organic search.  Does it make more sense to set this page as "noindex" by its metatag?

            Web Design | | sftravel
            0
          • TheARKlady

            How do you deal with lack of understanding about SEO?

            Since I subcontract out to web design people or work doing SEO for small businesses, I am wondering how others (and if others) deal with non-compliance with good SEO practices. For instance, I had a web designer change a few of the terms for a website because the client wanted another term they thought was better instead of sticking to the SEO they contracted for and she diluted the site architecture in the process. A former small business client called for some changes and I discovered she had made some changes she "thought were good terms." Do you encounter such issues, and if so, how do you deal with them--or do you just oblige the request? Also, I've been getting requests to do "partial" seo instead of entire sites. Is that ever a good idea and if so, how would you handle it? If not, how do you successfully dissuade a client from doing so? (Both small biz and web design peeps)

            Web Design | | TheARKlady
            0
          Moz logo
          • Contact
          • Community
          • Free Trial
          • Terms & Privacy
          • Accessibility
          • Jobs
          • Help
          • News & Press
          • MozCon
          © 2021 - 2024 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.

          Looks like your connection to Moz was lost, please wait while we try to reconnect.