1 Website, 2 Business Names, 2 Locations
-
I took on a dentist office as an SEO client. They have 1 website, 2 business names and 2 locations. Each location has it's own business name. They are both within the same city as well.
I'm not exactly sure where to start with them since they have 2 different business names. If it were 1 name with multiple locations I would just create a Contact Us page for each one, but is that the best thing to do when the location names are different? Should I create a different website for each location or is that smart because then they are competing against each other? Any help from the community on the direction I should take would be appreciated. Thanks in advance!
-
Having the same website for all listings is absolutely fine. The phone number, if added, is the thing that must be unique to each listing
-
Here's the component - as Google has recently cracked down on EMDs (specific in shape domains) quite closely in their natural SERPs. Most issues surrounding this associated with skinny content material Roblox promo codes sites that have been getting with the aid of largely at the fact that they'd key phrases in their domains.
-
My private opinion is that this is not a top-notch idea. The writing is on the wall that Google isn't pleased with EMDs. For local businesses, I like to take a look at this from a branding perspective and a human angle Best Survival Machete. If you're Green Tree Dental, I'd rather see you have greentreedental.Com as your domain call.
-
Also a good question!
Here's the thing - as you know, Google has recently cracked down on EMDs (exact match domains) pretty heavily in their organic SERPs. Most problems surrounding this related to thin content sites that were getting by largely on the fact that they had keywords in their domain names. In other words, a poor quality site might have ranked well for 'frozen fruit juice', just because the domain name was frozenfruitjuice.com. This was a rather lame situation and the EMD action on Google's part was aimed at cleaning some of this stuff out of the SERPs.
However, it has been noted by several Local SEOs that the EMD penalty didn't seem to strike as hard in the local arena. There is still some thought that having the domain name berkeleychiropactor.com might be helping a site to rank for the search 'berkeley chiropractor'. Because of this, some Local SEOs are still recommending that EMDs be considered, provided that the site being built on the domain is strong - not weak.
My personal opinion is that this isn't a great idea. The writing is on the wall that Google isn't thrilled with EMDs. For local businesses, I like to look at this from a branding perspective and a human perspective. If you are Green Tree Dental, I'd rather see you have greentreedental.com as your domain name. It is true to your brand and instantly recognizable by human visitors. Further, you will have the confidence that it should stand the test of time, in terms of any further penalties Google might choose to roll out. Because of this, I really do prefer going with a domain name that is as close to the business name as possible. I just think it's more natural, and I believe that Google is very into natural these days.
-
One more question relating to this now that I know we will be doing 2 sites. When choosing a new domain for local SEO I am seeing some mixed reviews on if you should include the city name in the domain name. What are your thoughts?
-
Good for you, Silhouette! You've advised the client well. It will be important as you move forward to make sure that the original site no longer references the second location, and then there will be citation cleanup, etc. And be sure you are not duplicating text on the two sites. These need to be two totally distinct websites. Glad to hear the client was willing to see the light of day on this. Way to go!
-
OK, I was able to talk them into doing a second website for the 2nd location/company name. Looks like I've got some work to do to get this new site up in the rankings. Thank you for your help.
-
Hi Silhouette,
If this was my client and they wouldn't bring their branding into cohesion, nor build a second website, I honestly wouldn't know how to advise them. Their desire to promote two differently branded businesses on the same local website is a recipe for all kinds of trouble, as we've discussed, so there wouldn't be some 'right' way to do what you're asking about. I would tell the client that they will likely end up with a mess on their hands in their citations and ranking failures and that I couldn't work with them if they weren't going to take my advice about this. Remember, this client has hired you because of your ability to advise them. If they won't take the advice, your hands are tied. I'd have a last conversation with them and then, if they couldn't respect the fact that they've hired me for my expertise in this matter, I would drop them. Clients who can't take advice are not good clients.
If there is some kind of problem with funding that is preventing them from immediately building a new website, you could offer to give them 3 months or whatever to accrue this funding, during which time you will do nothing. Don't build any citations for either business or do anything social. Then, when they've got the necessary funding, you could build out the second website, do a thorough citation cleanup campaign and then begin building new citations as needed.
I understand, it can be so frustrating to encounter businesses like this who, because of their thinking, are on the road to potential disaster. But you can't force them to let you help them. If they won't listen, they are kind of setting themselves up to learn from experience. If you drop them now, explaining the reasons why you are doing so, you may very well hear back from them in six months when they realize their results are all messed up.
Hope this helps!
-
So if they are unwilling to do a second website at this time, would it be best to create a contact us page for both locations? If that is the case, when I create social profiles for these companies do I point them to the contact us page accordingly or point them both to the home page?
-
Hi Again,
No - if they want to promote 2 brands, then the best thing would be for them to run two totally separate websites, in my opinion. Promoting two business names on the same website may have negative consequences in terms of Google's ability to parse the information and clients' ability to identify a location with a business name. Hope this helps!
-
If they are absolutely not going to to bring their branding into cohesion is the best option to just create a separate contact us page?
-
Hi Silhouette,
In that case, then either route would be appropriate (i.e., bring their branding into cohesion on a single website or build out a completely separate website).
-
Vadim, we are using Wordpress, so thank you for the information on the plugins.
-
Miriam, you are correct that they are two completely different addresses and phone numbers. They also have specific dentists at each location. Thank you for your thoughts.
-
Hi Silhouette,
If I'm understanding this correctly, your client has
-
Two business names (for example, Red Rock Dental Clinic and Green Tree Dental Center)
-
These two locations are in the same city, but have COMPLETELY different addresses AND phone numbers (let me know if the phone numbers are the same)
-
Completely different dentists and staff at the two offices (if not, let me know)
-
A single website representing both businesses.
If the above is correct, the dentist has two options.
-
Bring their branding into a state of cohesion so that their dental practice has just one name. Then, you would simply create 2 landing pages on the website - one for each of the location, and include the complete NAP of both in the footer and on the contact page. If they go this route, your job will be to do a citation cleanup campaign to edit all mentions of their business on the web so that the single, chosen business name is properly associated with both locations.
-
If they have to keep both names for some reason, then I would recommend that they develop a completely separate website for one of the locations. Here's why: the core signal a local business sends to the search engines is comprised of its name+address+phone number+website. If the client maintains 2 names, they are sending a very confusing signal to the bots that both Red Rock Dental Clinic and Green Tree Dental Center are the business' name. Imagine the bots hitting the website and say, "Wait, what is the name of this business???". This could lead to a number of problems including citation inconsistency, merged listings, duplicate listings and ranking failures. So, if they must keep the 2 names, I suggest they separate them completely with two different websites. Note, in this case the NAP must be completely separate (the phone number cannot be the same for the two different addresses). And, the content would need to be completely different on the two different websites.
Either route would be fine, but their current scenario is not, in my opinion, okay. Having two different businesses share the same website just isn't something I would ever recommend to any local business owner, even if he owns the two businesses. Upshot: they need to solidify their branding or expand their marketing with the development of a second, unique website.
Hope this helps!
-
-
Yes stick to one website as you want to grow its authority and if you have two websites you have to cut that authority in half and website authority helps with Local rankings.
On the page you can create separate location pages, Yoast's Local SEO (paid) plugin can help with this. These will have specific Name, Address, Contact, Info, Hours of Operation devoted to that location.
Now having said that. This is not an ideal situation as customers might not "get-it" two different business names yet one company, they might have questions. Ideal situation would be to have one name for both locations.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How important is it for a business name to be spelled consistently?
If a company is Safe-Tec but the domain name is Safetechelmets (no dash) and the Twitter account is Safe-Tec Smart and the FaceBook is Safe-Tech Safety Gear, how damaging is this for SEO, and is there a way to prevent the damage without changing the Twitter Account, Facebook account of domain name? Thank you so much in advance.
Branding | | BirdIsTheWord2 -
Two companies merging into a new website. How to merge two existing websites into a brand new website and preserve search rankings.
Brand A and Brand B are merging to form Brand C. Brand A has a great search presence (prominent rankings, answer boxes, and impressive organic traffic). Brand B has a good reputation in real life but their web presence was extremely weak (we've been helping with that over the past few months and it is improving). What are the steps we need to take? The previous domains from Brand A and Brand B are going away and we need to promote the newly minted Brand C website. This Q/A summarizes what we want to do but with one exception: They only discuss merging Brand A into BRand B and there is no Brand C.
Branding | | CommandPartners0 -
Avoid Keyword in New Domain Name?
We are looking to rebrand our domain name. Our existing domain is www.nyc-officespace-leader.com. We own www.metro-manhattan.com and were hoping to use this domain. The company name is Metro Manhattan Office Space, Inc. Is the fact that the new domain contains "Manhattan" a negative? I know that the fact that it has a hyphen is weak. Manhattan is part of such keywords as "Manhattan office space". Regarding the company name, is the fact that it contains the target phrase "Manhattan office space" bad? Our company name may sound like exact match anchor text and I am not sure what to do about this if anything. I would really prefer to keep our name but it is necessary to change it to improve SEO we will do so. Would it be better to change to a new name like "Integrity Real Estate" which does not contain target phrases or keywords ("real estate" is not a major target phrase as it is to generic) ? Or how something like www.mmos.com for the domain and leave the company name alone? How would I go about finding a company that would assist is in creating an SEO friendly domain name and perhaps a new corporate name if necessary? Thanks, Alan
Branding | | Kingalan10 -
Rebranding: How Can We Continue to Be Found by Searching the Old Name?
Our company was acquired and we are working toward an entire re-brand, including name change and new url. We plan to appropriately 301 redirect the old site to the correct pages on the news site, etc. The question is, if users continue to search the old company name on search engines, will it appear in SERPs for the new site? I'm guessing that our company name is associated to the old url and will that pass along the branded company name to the new url? My thoughts are to include the old company name in the sitemap.htm file and in the About Us section, particularly in the news release when the change occurs. Aside from that idea is to include social posts on G+, LinkedIn, our Blog, and Twitter as appropriate talking about the name change, all linking to the new website. Any input would be most appreciated!
Branding | | Prospector-Plastics0 -
Doing two Google Local Listings for the Same Business
So I have a question. I'm working on an auto dealer's website and we're trying to gear their service center toward the general public (rather than just one brand - IE Honda, GMC, Buick). We have created a subdomain for the service page, and I was wondering if we could create a unique Google Plus page for it, in an effort to help its rank. Since the auto service center is on site at the dealership, I did not know if this would hurt us. Does anyone have experience dealing with this issue? Thank you!
Branding | | OOMDODigital0 -
Google Plus for Businesses - Should I add users to Company's Circles (branded page)?
Hi All, I know (or think I know) that one of the easiest ways to gain followers for my brand on G plus is to add people to our company's circles. Naturally, they often add you back. However, what does it mean to people who watch my brand (my G Plus page), the fact that I'm following thousands of people? Should I do it? How does it reflect on us?
Branding | | BeytzNet
Is there a better way to gain followers (specifically for G Plus)? P.S
We obviously have the badge on site but we hardly gain followers that way. Thanks0 -
About domain names
Hello all. I am a new member of SEOmoz and liking it so far. This is my first post to you all (my new family). I have a client who is starting a new company. We know for sure that he needs a new domain name. The question is two part: Part One Should he buy (is it worth the money) a parked domain that has some age to it. For example, a 9 or 10 year old domain that is getting "0" traffic and has no PR? Or Should he just put that same say $1000 price tag back in his wallet and spend the money on a link building campaign to his new $9.95 domain name? Part Two We found a domain he really likes but only the ".co" ".net" and ".biz" are available. The .com belongs to a big company that has made a simple landing page from the .com domain name (that we really want) and will probably never let it go to us. So we will always be stuck without the .com portion of the domain registrations for this domain name if we go for it. Question: a. Will we have difficulty competing for our own name recognition since the "big company" owns the landing page (even though it is a "0" PR page? b. Can we live on only the .co extension or would we live to regret not getting all the extensions related to our domain name? thanks everyone! I look forward to contributing here as well.
Branding | | webindustry0 -
Which domain name should i choose for a air ticket search engine?
Hi, i am deciding to buy a domain name for a air ticket search engine. i want to target australia first and then worldwide in the future. most of the names with my keywords "cheap flights" are already been registered. I have tried many combination but could not find a proper name. One question is does keywords rich domains (not exact) helps a lot? also i was thinking if i can an keyword rich domain i could easily get links with the desired anchor text links. would it be a lot harder to get a domain name e.g. flightscomparision.com while targeting the term "cheap flights" or "cheap fares". Also i was thinking if i get a domain with "A" at the beginning i will be listed on top of directories. below are a list of domains i am able to register. amcheapflights.com aucheapflights.com abroadflights.com flightscomparision.com any other suggestions? thanks ray
Branding | | usaccess6080