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Hello all, I fear this may be a bit of newcomer question but maybe you can help me out. My business is in a highly competitive market, and when you search for our branded name many of our competitors show up in search results well before us (who don't contain, or even reference, our brand name on their site). We're trying to take a proactive approach to content development and site enhancement, but I am wondering if there's anything on the defense-front that we can do to better own our brand ranking in SERPs. Thoughts? Suggestions? Should I be reading SEO 101? Thanks

We have had the ODDEST thing happen to our Branded search. Last week we started seeing our Women’s subdomain (women.duluthtrading.com) outranking our main Duluth Trading domain (duluthtrading.com) on searches for “duluth trading co” and “duluth trading company”. Sample of odd results page: http://screencast.com/t/cKgkaYc1 As you can see- our Women's sub domain is ranking #1 then our main domain, THEN what used to be our organic site links are now listing 3-6. If you search for "duluth trading" though, you will get the typically results page: http://screencast.com/t/qGLDWiM0f We have been trying to figure out how or why this has happened. Our website went out for 30 minutes on January 4th. We thought maybe that is what happened but it has now been 7 days. Any help or suggestions would be great!

Hi. Do you recommend that a company's Facebook Page be just the Brand Name, or should it include some keywords in the title?

Any suggestions on how to solve this without the need to be ranked for something not related?

We have had our Google Places pages up and running now for a bit, and we are looking to start our Google + Brand page.  What is the best way to handle a Brand page with multiple locations?  Create a page for each location so we can connect them to their Places equivalent?  Create one overall brand page and not connect it to the Google Places?  A lot of the information I am seeing is around a year out of date with Google saying "something is coming" but no updates since then, so how have others in similar situations handled it?

Hi - Please read this in full before you answer. I currently own a website that sells kitchen cabinets and bathroom vanities that match the kitchens. This website has been operational since Arpil 2009 and we have built good rankings over the past 3 years. The site is operated on the Volusion platform (my mistake from the beginning, but we're kind of stuck now). We are in the process of designing a new website on the Magento platform - everything will be 100% different from look, speed, the way our customers shop, content, product skus, etc. The original plan was to keep the same domain but implement 301 redirects for subpages (subpage urls would have to change) and shut down the Volusion site and transfer the domain name to the Magento site. Our current website does make money right now and we would hate to lose rankings (even if only temporarily) during the switch or have something go wrong. What I am now thinking is keeping our current website on Volusion where it is currently making money and having the new Magento site have a new name/domain. The sites would sell most of the same products (the Magento site would sell more types of vanities and accessories though). The two sites would have different email addresses, phone numbers, and mailing addresses. Is it a bad idea to try and rank two websites selling pretty much the same thing? We have competitors out there that sell the same products as us, I would just prefer to compete with myself rather then someone else. Another issue is our name, one of our competitors names is extremely close to ours and we rank for pretty much all of the same keywords and customers get us mixed up all the time. This other site would have a different name (one that makes more sense). I want to make a decision that will not come back and bite us later. I know there are a lot of bigger sites that operate tons of niche sites, and of these website could eventually be similar to that. I really appreciate your help and guidance! Thanks

Our company has a few different brands, each with their own domain and site. These are not microsites intended to drive traffic to a main site; they all have independent e-commerce functions, full product lines, etc. Imagine we run Plumbing Widgets Inc, Kitchen Remodeling Company, and Springfield Countertops. It's not immediately obvious to surfers that one parent company operates all of these brands, and we're fine with that. Considering that it enables us to own a lot of SERP real estate for some money KWs, we're more than fine with it. We'd like to create a blog for each of these sites/brands. Here's where it gets tricky. After doing some reading, I am persuaded that using rel=author will help us with SERP CTR and possibly rankings themselves. I am going to be writing all of the blog content, at least to start. I don't think I want to rel=author myself on all of these discrete blogs, do I? And surface the fact that one person is the head writer for the blogs of all these brands? Creating blogging pseudonyms doesn't seem like a good idea, since part of the value of rel=author is genuine social engagement, and creating social personas that seem genuine is probably more trouble than it's worth. (Not to mention icky and dishonest.) Should I choose a customer service rep or manager for each brand and use their names and social identities (with their permission, obviously)? It seems like that would involve challenges of its own. I've ghostwritten for one business owner before, but this is on a larger, more complex scale. Any insights are appreciated!

Just wondering if anyone had any advice on working with a client's PR agency to maximise your efforts for them online? A lot of their work will transfer really well online, however, I'm worried if we barge in their they may see us as stepping on their toes and feel a bit threatened... Has anyone had any experience combining efforts with a PR agency in the past and how have you achieved success? I think it will be key to get them on board so we're both pulling in the same direction, it's just finding the right way of going about this without alienating them...