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Hello, I purchased Moz Local for our fitness and performance company, BIM Fitness & Performance, about 6 weeks ago. Compared to the other people in our area, we have the highest DA. We show up 2nd in search but are not showing up on the "map pack" for local. That said, can someone please help me pinpoint why this may be? We've selected several categories that are relevant to search and we can't seem to understand why.

Hello to all our folks who market local businesses! I came across something this week that I felt was important enough to share. Hopefully, if you're a Moz blog reader or a Moz Local customer, you're already well aware of the importance of monitoring your Google My Business reviews on an ongoing basis, responding to them as they come in, whether they're positive or negative. And, you know to be on the lookout for spam reviews. But a strange new form of spam seems to be emerging that might be really easy to overlook at first. We're all familiar with the spammer who leaves you fake 1-star reviews for the purpose of harming your brand. But you might not immediately be suspicious of a 4-star review, or even a string of 4-star reviews until you realize your former 5 star rating has been whittled down by a succession of less-than-perfect, fake reviews. The worst thing, I think, about this tactic, is that it can be overlooked. Jason Brown has captured this phenomenon in his recent post: http://reviewfraud.org/4-star-negative-review-attacks/ and I highly recommend reading it and paying extra attention to any 4-star reviews companies you market may be receiving. I'd suggest, if you find this going on with any of the GMB listings you manage, you report it to Jason so that he can continue to track this activity. He's a Google forum TC, and, perhaps, with enough evidence, he might eventually be able to make a case to Google about this practice.

Hi there, I am trying to do some research in the field of reviews, I have set up successful review systems for local stores, but once I get to businesses that want to get reviews for their products or not a local business I cant get it straight. What should I do, What should I avoid at all costs etc., What are the basic guidelines and advice from Google to get reviews? Please give me advice and resources to anything that would be helpful with this topic and the topics listed below What are  Google restrictions and requirements for reviews in a local business and a national business? Schema markup for reviews. Product reviews vs company/store reviews Thanks I really appreciate your time and help

It's been over a year of going back and forth with Google My Business team regarding my GMB page.  It was active for 2+ years prior with over 20+ reviews.  I email GMB weekly to find out the status of the page and they keep saying it is a technical glitch and they are waiting for an update.  Would love to get any advice on how to resolve my business page so it appears again on the Google maps or who I can contact to resolve this issue. This is our third time creating a new G+ business page https://plus.google.com/+LocalSEOSearchToronto