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    • ValFulton
      ValFulton Subscriber last edited by HayleyBowyer

      I was charged after cancelling my account that is not being used. What should I do? Cancel with my bank?

      HayleyBowyer 1 Reply Last reply Reply Quote 1
      • HayleyBowyer
        HayleyBowyer Staff @ValFulton last edited by

        @valfulton Hi there! We handle cancellation concerns individually through our help team! Please reach out to them directly via email at help@moz.com!

        Thanks!

        1 Reply Last reply Reply Quote 0
        • HayleyBowyer
          HayleyBowyer Staff @ValFulton last edited by

          @valfulton Hi there! We handle cancellation concerns individually through our help team! Please reach out to them directly via email at help@moz.com!

          Thanks!

          1 Reply Last reply Reply Quote 0
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