Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Discover Brand Authority
      Moz Pro

      Discover Brand Authority

      Learn More
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Take the quiz
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      June 3 & 4, 2024, Seattle
      MozCon

      June 3 & 4, 2024, Seattle

      Get tickets
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature: Moz Pro

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Keyword Research Tool not working

    Unsolved Keyword Research Tool not working

    Moz Tools
    keyword explorer
    24
    28
    6537
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • moz559000
      moz559000 Subscriber last edited by

      While using keyword research tool I am constantly getting this "Getting serp analysis failed. Please retry your search or refresh this page" Screenshot 2022-06-14 at 7.52.37 PM.png

      ameer350 darrinjr jhondrake8205 3 Replies Last reply Reply Quote 1
      • raiderlinksttu
        raiderlinksttu last edited by

        @rosy77 Indeed, I'm experiencing the same issue on my website. I've tested it, and I'm unsure how long it will take for Moz to address and resolve this issue. I've faced a similar situation before on my website and usually, they manage to fix it within a day. So, I recommend waiting for a maximum of 1 day, and they should likely resolve the problem.

        1 Reply Last reply Reply Quote 0
        • Hammadfazal
          Hammadfazal last edited by

          If the Moz Keyword Research Tool isn't working:

          • Check Connection:
            Ensure a stable internet connection.

          • Browser Issues:
            Use a supported, updated browser or try a different one.

          • Clear Cache:
            Clear browser cache and cookies.

          • Check Moz Status:
            Verify Moz's service status for outages or maintenance.

          • Update Tool:
            Update the Moz Keyword Research Tool if possible.

          • Disable Extensions:
            Temporarily disable browser extensions.

          • Contact Moz Support:
            Reach out to Moz's customer support.

          • Test on Another Device:
            Check the tool on a different device.

          • Verify Moz Account:
            Confirm your account is active.

          • Explore Alternatives:
            Use alternative keyword tools temporarily.

          For persistent issues, contact Moz's customer support for personalized assistance. I use these techniques whenever I wank to search keywords for my website and it not works. The issue is solved with it.

          1 Reply Last reply Reply Quote 0
          • VictorEdward
            VictorEdward last edited by

            No doubt moz keywords research method is very best, its my first priority to do research for my clients websites with moz, if its not working then I like to move for Semrush, a href, google keyword planner, etc. Last Friday, I did keyword research for custom made boxes website you can check the quality.

            1 Reply Last reply Reply Quote 0
            • BharatLogic
              BharatLogic @marcuslui99 last edited by

              @marcuslui99 SE ranking Yes! their free version is enough for checking website metrics

              1 Reply Last reply Reply Quote 0
              • rohan45
                rohan45 last edited by

                Hello,
                As per my experience you can use moz for key word research. It's a best tool. I also use this tool or my splunk course keyword research. you can check here also : https://analytics.moz.com/pro/keyword-explorer
                here a screenshot :
                96d219db-3fff-4fca-9a87-fd75d29249b4-image.png

                1 Reply Last reply Reply Quote 0
                • technewstop
                  technewstop last edited by

                  You can use the Google free keywords planner tool online to write content or fix an error. Learn more about how to optimize keyword density for SEO.

                  1 Reply Last reply Reply Quote 0
                  • Vilmantukas
                    Vilmantukas @kimnauer last edited by

                    @kimnauer try SEM rush is good for that purpose

                    1 Reply Last reply Reply Quote 0
                    • thomas_jacob
                      thomas_jacob last edited by

                      Here are some Tools that I used:

                      Free Keyword Research Tools
                      Google Keyword Planner
                      Google Trends
                      Semrush
                      Moz

                      These are working Perfectly from my perspective. What I need they Provide me with almost 95% accurate Results. These are the tools I used to Keyword Research for my Website Pet Nutrition Guru.
                      It helped me to grow my audience.

                      1 Reply Last reply Reply Quote 0
                      • HammadBaig02
                        HammadBaig02 last edited by

                        I used:

                        Free Keyword Research Tools
                        Google Keyword Planner
                        Google Trends

                        These are working fine from my perspective.
                        These are the tools I used to research for my Website Pet Nutrition Guru.
                        It helped me to grow my audience.

                        1 Reply Last reply Reply Quote 0
                        • jhondrake8205
                          jhondrake8205 @moz559000 last edited by

                          @moz559000 It seems like you're encountering an issue with the SERP analysis in your keyword research tool. Have you tried refreshing the page or retrying the search? Sometimes a simple refresh Solutions can resolve such hiccups. If the problem persists, reaching out to the tool's support might be a good next step.

                          1 Reply Last reply Reply Quote 0
                          • hamda789
                            hamda789 last edited by

                            I'm sorry to hear that you're experiencing issues with your Keyword Research Tool. To find the 7 Best Pickleball Shoes with Arch Support 2023, you might want to try alternative methods. Consider exploring reputable sports equipment retailers, customer reviews, and specialized forums dedicated to pickleball enthusiasts. Additionally, industry-leading sports magazines or blogs could provide valuable insights into the latest shoe offerings. Remember to focus on factors like arch support, comfort, durability, and traction for optimal performance on the pickleball court.

                            1 Reply Last reply Reply Quote 0
                            • hammad077
                              hammad077 last edited by

                              If the MOZ Keyword Research Tool isn't working:

                              Check your internet connection.
                              Clear browser cache.
                              Try a different browser.
                              Disable browser extensions.
                              Check MOZ's status or contact their support for help.

                              1 Reply Last reply Reply Quote 0
                              • marcuslui99
                                marcuslui99 last edited by

                                Free Keyword Research Tools
                                Google Keyword Planner.
                                Google Trends.
                                Keyword Tool.io.
                                Term Explorer.
                                Moz's Keyword Difficulty Tool.
                                SEMrush.
                                Ahrefs.
                                SE Ranking.

                                BharatLogic 1 Reply Last reply Reply Quote 0
                                • marcuslui99
                                  marcuslui99 last edited by

                                  You need to uninstall its extension and then reinstall it .

                                  1 Reply Last reply Reply Quote 0
                                  • Abigail4
                                    Abigail4 last edited by

                                    You need to have an active campaign: In order to see data in Google Keyword Planner, you need to have an active campaign in your Google Ads account.

                                    1 Reply Last reply Reply Quote 0
                                    • darrinjr
                                      darrinjr @moz559000 last edited by

                                      @moz559000Tower Defense
                                      I am also looking for an answer to this problem. it's really difficult

                                      1 Reply Last reply Reply Quote 0
                                      • saud.1234
                                        saud.1234 @rosy77 last edited by

                                        @rosy77 Yep it's same here, i have tried it on my website and am facing this same issue, I don't know how much it will take for Moz to resolve this issue.
                                        I have encountered the same thing in the past, wait 1 day max they will definitely fix the issue.

                                        1 Reply Last reply Reply Quote 0
                                        • rosy77
                                          rosy77 last edited by

                                          I've also encountered this problem when using Moz's keyword tool. I am able to find keywords from Moz tool when I refresh the page once.

                                          saud.1234 1 Reply Last reply Reply Quote 0
                                          • Good-Taste
                                            Good-Taste last edited by

                                            Trying Moz for the first time, saw someone recommend it specifically for the Keyword Research tool. I decided to try the free trial just to end up here because the tool isn't working. Not a great impression, hope it comes back up soon so I can actually try it out!

                                            1 Reply Last reply Reply Quote 0
                                            • Habbas25
                                              Habbas25 last edited by

                                              The objective of catchphrase research website is to figure out what your interest group is looking for on the web and figure out what it will take to really rank in web search tools for those keywords. Without understanding what watchwords you ought to target, how might you actually improve your site, target phrases for external link establishment, or understand what content to produce for your listeners' perspective

                                              1 Reply Last reply Reply Quote 0
                                              • ameer350
                                                ameer350 Subscriber @moz559000 last edited by

                                                @moz559000 It's up and running already! 🙂

                                                1 Reply Last reply Reply Quote 0
                                                • moz559000
                                                  moz559000 Subscriber last edited by

                                                  https://moz.com/help/status/maintenance-and-outages

                                                  This page says
                                                  Keyword Explorer Searches Failing
                                                  "Keyword Explorer searches are currently failing and resulting in errors. Our engineering team is actively investigating the issue."

                                                  1 Reply Last reply Reply Quote 0
                                                  • moz559000
                                                    moz559000 Subscriber @ameer350 last edited by

                                                    Hi @ameer350 , I am still facing same issue. Can you contact us through their contact form https://moz.com/help/contact to see if they have any feedback about this.

                                                    ameer350 1 Reply Last reply Reply Quote 0
                                                    • ameer350
                                                      ameer350 Subscriber @moz559000 last edited by

                                                      @moz559000 True! the same issue for everyone. who's responsible to fix it ASAP or at least give an update on when things go back to normal?

                                                      moz559000 1 Reply Last reply Reply Quote 1
                                                      • AliceSSBM
                                                        AliceSSBM Subscriber last edited by

                                                        I am also having this issue and have been since yesterday.

                                                        1 Reply Last reply Reply Quote 1
                                                        • Scuzlebutt
                                                          Scuzlebutt Subscriber last edited by

                                                          Yeagh. I'm getting same issue. Tried a dozen times. Various browsers. Looks broken.

                                                          1 Reply Last reply Reply Quote 2
                                                          • kimnauer
                                                            kimnauer Subscriber last edited by

                                                            I am having the same issue. Is the website down? Screen Shot 2022-06-14 at 3.05.50 PM.png

                                                            Vilmantukas 1 Reply Last reply Reply Quote 1
                                                            • 1 / 1
                                                            • First post
                                                              Last post

                                                            Got a burning SEO question?

                                                            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                                                            Start my free trial


                                                            Browse Questions

                                                            Explore more categories

                                                            • Moz Tools

                                                              Chat with the community about the Moz tools.

                                                            • SEO Tactics

                                                              Discuss the SEO process with fellow marketers

                                                            • Community

                                                              Discuss industry events, jobs, and news!

                                                            • Digital Marketing

                                                              Chat about tactics outside of SEO

                                                            • Research & Trends

                                                              Dive into research and trends in the search industry.

                                                            • Support

                                                              Connect on product support and feature requests.

                                                            • See all categories

                                                            Related Questions

                                                            • digitavision2288

                                                              Unsolved Keyword difficulty (KD) in the Swiss market's

                                                              keyword difficulty keyword explorer keyword rankings keywords

                                                              What are the most effective strategies for managing keyword difficulty (KD) in the Swiss market's competitive landscape, considering factors such as language variations, regional preferences, and search engine algorithms?

                                                              Keyword Research | | digitavision2288
                                                              0
                                                            • muqadaserozgaar

                                                              Unsolved Zero keyword Ranking for US

                                                              keyword rankings keyword density keyword explorer

                                                              I did keyword research on Keyword explorer, its KD was very low but search volume was very high still my impression and clicks not getting.. what's the issue?

                                                              Keyword Explorer | | muqadaserozgaar
                                                              0
                                                            • davidevans_seo

                                                              Unsolved Landing pages report has no data even if I have ranking keywords and traffic

                                                              landing pages reporting rankings google analytics

                                                              Is there any reason my landing page report does not include data for pages? I'm sure there is organic traffic on them, and I have tracked the correct keywords. Any similar insight will be helpful.

                                                              Moz Tools | | davidevans_seo
                                                              0
                                                            • Raymonda

                                                              German Keywords

                                                              keyword explorer

                                                              Hi I wanted to check the volume of a keyword in German but unfortunately, it shows no data available.?
                                                              Is this actually possible to research German keywords with your tool?

                                                              Keyword Research | | Raymonda
                                                              0
                                                            • wp-annalv

                                                              Unsolved Is the Keyword Explorer tool down?

                                                              keyword explorer

                                                              Hi, I was supposed to work with researching keywords today. After researching a few queries in the Keyword Explorer, it stopped retrieving keywords and shows the message, “Getting keyword suggestions failed. Please retry your search or refresh this page”. The issue has persisted for a few hours. Thanks in advance.

                                                              Moz Pro | | wp-annalv
                                                              0
                                                            • nicolasvhe

                                                              Targeting several keywords at once.

                                                              keyword rankings keyword explorer keywords

                                                              Curious how some of you are able to target several keywords on one same page, for instance for the page www.tutoroo.co/arabic-tutor-dubai we aim to rank first on Google for keywords such as "Arabic tutor" and "Arabic teacher" but also for "learn Arabic" or "learning Arabic". How do you rank up number 1 for several phrase keywords without jeopardizing current rankings?

                                                              Intermediate & Advanced SEO | | nicolasvhe
                                                              1
                                                            • Healthywriter776

                                                              Unsolved Why is Moz taking so long to load keywords?

                                                              keyword explorer

                                                              Today I noticed that the system is taking forever to load keywords. I keep testing it and it just buffers and says loading but nothing happens. Waiting for more than 10 minutes. Nothing happens.

                                                              Keyword Explorer | | Healthywriter776
                                                              2
                                                            • mwolfer

                                                              Unsolved Keyword data hasnt updated in over a month

                                                              keyword rankings keyword explorer

                                                              I have already talked to Moz support and it was unhelpful. A large part of why I am paying for this membership is to track my company's overall rankings and keyword data. It has been well over a month since the last update when I search my company's name under "keyword research" and search by site. It hasn't budged yet it says it updates every two weeks. What gives? What value is Moz even providing to me?

                                                              Keyword Explorer | | mwolfer
                                                              0
                                                            Moz logo
                                                            • Contact
                                                            • Community
                                                            • Free Trial
                                                            • Terms & Privacy
                                                            • Accessibility
                                                            • Jobs
                                                            • Help
                                                            • News & Press
                                                            • MozCon
                                                            © 2021 - 2024 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.

                                                            Looks like your connection to Moz was lost, please wait while we try to reconnect.