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    3. I think i hv mistakenly subscribed for the service, and paid for two months already

    I think i hv mistakenly subscribed for the service, and paid for two months already

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    • CalvinC
      CalvinC last edited by

      I didn't recognise it before, and subscribed your service for two months already. Therefore, I unsubscribed immediately, but it already billed me for two month service. As you can check and see, I should have not use or even login for month, would you waive the latest bill and cut my service immediately? sorry for any inconvenience caused, thanks!

      1 Reply Last reply Reply Quote 0
      • CopBlaster.com
        CopBlaster.com last edited by

        I feel you. I once found out that I had been paying US Search for over a year. I sincerely hope they have a refund policy is you have not even been using it. US Search told me I could only get the last month back.

        1 Reply Last reply Reply Quote 0
        • samantha.chapman
          samantha.chapman Staff last edited by

          Hi there,

          Sam from Moz's Help Team here!

          Could you please send an email to our Help Team  at help@moz.com about this?  We'd be happy  to assist there.

          Thank you!

          1 Reply Last reply Reply Quote 1
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