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We have a branch in Toledo Ohio, which is close to the Michigan border. Cleary we get calls for direction from Michigan customers. However, our phone reporting does not cross the state line. Any ideas? This happens at other branches that cross state lines as well.

My website is related to a food blog which gives the user about the best information on the latest recipes alton brown sugar cookies.I add my backlinks but still in MOZ didn't show any backlinks within link explorerHere is my website link   : http://foodbinod.com/THANKS

Hi all, We recently implemented structured data for reviews, specifically aggregateRating, on a few of our pages as a test. An example page is: https://www.vouchedfor.co.uk/financial-advisor-ifa/cambridge/01740-duncan-hannay-robertson Initially, this seemed to work well and we could see the star ratings and review number showing in Google search results. However, now it seems to have disappeared. Search console and the testing tool seem to suggest the structured data looks fine - when I posted this in the webmasters forum, the response I got was that it was because we're trying to mark what google deems a 'person' as a 'local business', which triggers their spam warning. And you can't have reviews for a person, apparently. I guess we're unique in that we're a review platform for professional advisers (for example, financial advisers). So whilst the profile is for a person, it's also a business - the reviews are for the professional services clients receive. Feels unfair to be penalised just because Google hasn't thought of our use case! We'd love to be able to showcase our review content, but feels like we're running out of ideas here. If anyone has any ideas for how we can make this work, it would be hugely appreciated!!

I managed to snap up a domain last October that was previously being used by people to create online resumes. On this domain I have created a site that allows businesses to have a short web address that they then use to send their customers to. This short address displays a list of review sites that the customers can choose from to leave a review on the business, ie GMB, Facebook (basically any established reviews site) etc.
The problem I have is that there are so many old links that are pointing to the site referencing the previous resume business and I have three issues: Many people blindly sign up thinking it’s the resume business because they read it on another site who’s link they followed. The sites that list my domain are mainly job or resume related sites. I have the previous business customers still with their personalised links leading back to the site that I currently 404. The site in question is https://re.vu Any assistance or advice would be gratefully received.

Does anyone have any experience or know anyone with experience getting google reviews restored? We have no technical issues with our Google business pages/locations, but for some reason, they deleted some of our recent reviews. These reviews were not at our location or review station or anything like that. A couple of the profiles were very new accounts, and a couple of the users posted reviews for a few locations, however, they were legitimate reviews that they did on their own. I was hoping someone had an idea of what to do to appeal to Google or if there was a form to fill out to get our reviews restored. Thanks, Ruben

Hello to all our folks who market local businesses! I came across something this week that I felt was important enough to share. Hopefully, if you're a Moz blog reader or a Moz Local customer, you're already well aware of the importance of monitoring your Google My Business reviews on an ongoing basis, responding to them as they come in, whether they're positive or negative. And, you know to be on the lookout for spam reviews. But a strange new form of spam seems to be emerging that might be really easy to overlook at first. We're all familiar with the spammer who leaves you fake 1-star reviews for the purpose of harming your brand. But you might not immediately be suspicious of a 4-star review, or even a string of 4-star reviews until you realize your former 5 star rating has been whittled down by a succession of less-than-perfect, fake reviews. The worst thing, I think, about this tactic, is that it can be overlooked. Jason Brown has captured this phenomenon in his recent post: http://reviewfraud.org/4-star-negative-review-attacks/ and I highly recommend reading it and paying extra attention to any 4-star reviews companies you market may be receiving. I'd suggest, if you find this going on with any of the GMB listings you manage, you report it to Jason so that he can continue to track this activity. He's a Google forum TC, and, perhaps, with enough evidence, he might eventually be able to make a case to Google about this practice.