Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Discover Brand Authority
      Moz Pro

      Discover Brand Authority

      Learn More
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Take the quiz
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      June 3 & 4, 2024, Seattle
      MozCon

      June 3 & 4, 2024, Seattle

      Get tickets
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature: Moz Pro

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Getting Started
    4. Refund Money

    Unsolved Refund Money

    Getting Started
    refund trial
    3
    3
    709
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Arthursd4
      Arthursd4 Subscriber last edited by

      Hi guys I forgot to cancellation my  subscription before the trail expired. I am currently at a very nascent stage and do not require the product and can't afford it as well. I would really appreciate if you can refund the money and help me. Kindly consider.  I missed the date by one day. I will be really grateful!

      KerryDuggan 1 Reply Last reply Reply Quote 0
      • Cronaldo
        Cronaldo @KerryDuggan last edited by

        @KerryDuggan said in Refund Money:

        @Arthursd4Hi, your query is best addressed to our support team. You can reach them at help@moz.com or contact us here: [https://moz.com/help/contact]link text
        Have a lovely day,
        Kerry.

        1 Reply Last reply Reply Quote 0
        • KerryDuggan
          KerryDuggan Staff @Arthursd4 last edited by

          @Arthursd4Hi, your query is best addressed to our support team. You can reach them at help@moz.com or contact us here: https://moz.com/help/contact
          Have a lovely day,
          Kerry.

          Cronaldo 1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • TanyaAAAS

            Unsolved Please refund my money

            refund

            Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.

            Product Support | | TanyaAAAS
            0
          • rudgns3331

            Unsolved refund plz

            refund

            After the free trial period, payment was made automatically. I thought I had canceled my subscription, but it did not apply.

            Support | | rudgns3331
            0
          • infinitejoo

            Unsolved please refund !!

            refund

            I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount automatically paid for a fee. The reason is that I didn't use it.

            Moz Pro | | infinitejoo
            0
          • CAYK

            Unsolved If you had to prioritize Moz features for those just getting started, what would be your top three?

            trial beginner features question

            If you had to prioritize Moz features for those just getting started, what would be your top three? I have my own thoughts here, but I am keen to hear what other Mozers believe.

            Getting Started | | CAYK
            0
          • aijaz555

            Need Refund

            Hello! today my Card was charged with 179$ for Moz Pro fees which i was not aware of, kindly refund my money and cancel / delete any subscription related to my account. Username : aijaz555 Thanks

            Getting Started | | aijaz555
            0
          • Nadia89Mohamed

            Cancellation and Refund

            I have cancelled the subscription before the end of the trial, but I have been charged anyway. Why? How should I proceed to receive a refund? Thanks

            Getting Started | | Nadia89Mohamed
            1
          • Completebanker

            I haven't used Moz and you've been billing me. Please refund thanks

            I signed on for a free trial and found out today that you've billed me in June and July.  Check my history as this is only the second time i've logged in and it's just to request you refund.

            Getting Started | | Completebanker
            0
          Moz logo
          • Contact
          • Community
          • Free Trial
          • Terms & Privacy
          • Accessibility
          • Jobs
          • Help
          • News & Press
          • MozCon
          © 2021 - 2024 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.

          Looks like your connection to Moz was lost, please wait while we try to reconnect.