Unsolved Withdraw money without permission
-
Hello, I was using the free account of your site and now the money has been deducted from my account. This is despite the fact that I did not need this account and had canceled the automatic withdrawal.
What should I do to get my money back? -
@housinosop Reach out to Moz's customer support team directly. You can usually contact them via email, a contact form on their website, or through their customer support hotline. Explain the situation clearly:
-
@housinosop Hi,
Please reach out to our support team at help@moz.com or via our contact form and one of our team will be able to assist you. Cheers!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Seeking Advice & Strategies to Boost Rankings and Moz DA/DR
I'm seeking guidance on optimizing the rankings and increasing Moz Domain Authority (DA) and Domain Rating (DR) for my websites, www.fastlanddeals.com and www.fastlandoffer.com, especially in light of the recent Google March 2024 Core Update. What strategies and tactics do you recommend for navigating these changes effectively and enhancing the overall visibility and authority of these domains?
SEO Tactics | | FredericoSeo0 -
Unsolved Adding Services
Re: Why is Moz telling me to add services when there isn't a ps Moz Local is telling me to add services to complete my location profile, but when I go to the Rich Data page it directs me to there's no place to add services. How am I supposed to add services?
Moz Local | | Pannos0 -
Unsolved how can i get up my da?
0 -
Moz took money from my account?!
I signed up for a free trial and had to add my card details. Now Moz just took money from my account without permissions. This is a warning to everyone signing up for trial. I want my money back!!! This is not right.
Product Support | | cjhswe810 -
Our client changed their domain name. Can we replace without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Our client changed their domain name. Can we replace it without the new domain without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Product Support | | ThomasCenterInc1 -
How to refund my money
I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
Product Support | | beeresearcher0 -
Please return my money! You have no right to do this!
It's a lot of disappointment.
Product Support | | mateusresende
First, the cancel button stops working.
Second, after complaining he returns to work. 4 days before.
third, we cancel.
Fourth, today you STEAL me $ 99. That's assault!
Please return my money!1