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Hello,

I've encountered an interesting situation with Mobile Rankings on Moz that I could use some insight on. It appears that both my rankings and those of my competitors have disappeared on Moz's platform, despite the fact that we're still able to see our rankings on search engines. This discrepancy is quite puzzling, as the rankings are evidently there, but Moz isn't displaying them.

I wonder if anyone else has encountered a similar issue and if there's an explanation or solution for this situation. It's perplexing to witness rankings on search engines but not see them reflected on Moz's platform.

If anyone has experienced this before or has any suggestions on how to address it, I would greatly appreciate your input. We're all striving to make informed decisions regarding our SEO efforts, and this situation has definitely thrown a curveball.

Looking forward to your insights!

Best regards,
@punandjokes222

P.S. On a lighter note, for more curious mysteries, you might enjoy visiting PunandJokes.com!

@michaelaskew6543 said in Mobile Rankings for me and competitors disappear in Moz but still ranking.:

If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:
Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.
Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.

If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:

Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.

Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.

Regards:
apk fik

@michaelaskew6543 said in Mobile Rankings for me and competitors disappear in Moz but still ranking.:

If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:

Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.

Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.

Regards:
apk fik

If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:

Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.

Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.

It's unlikely that this is a configuration issue with Moz or any other SEO tool, especially if you're seeing that the mobile rankings for competitors have disappeared as well.

If you're suddenly unable to see mobile rankings for any sites, it's more likely due to changes in Google's algorithms or policies. As of my knowledge cutoff in September 2021, Google has been moving towards a "mobile-first" indexing strategy for several years. This means Google predominantly uses the mobile version of the content for indexing and ranking.

There are a few potential explanations for what you're observing:

Google Update: There might have been an update from Google that has changed how they handle mobile rankings or mobile-first indexing, leading to a widespread change in mobile rankings.

Reporting Error: There could be an error in how mobile rankings are being reported, either on Google's end or within the tool you're using to track rankings.

Technical Issue: There might be a technical issue on your client's website or on the websites of their competitors that is affecting mobile indexing or rankings.

To determine what's happening, I would recommend the following steps:

Check Google's Webmaster Central Blog, SEO news sites, and SEO forums to see if there's been a recent update or change that could be affecting mobile rankings.

Check with Moz's support or help forums to see if they are aware of any reporting issues.

Run a technical SEO audit of your client's website to see if there are any issues that might be affecting mobile indexing or rankings.

If you still can't determine the cause, consider reaching out to a professional SEO consultant or agency for further assistance.