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Unanswered Questions

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  • Unsolved

    trial beginner features question

    If you had to prioritize Moz features for those just getting started, what would be your top three? I have my own thoughts here, but I am keen to hear what other Mozers believe.

    Getting Started | | CAYK
    0
  • Unsolved

    missingfeature

    I'm trying to use it during SEO training over here and the KW button goes to a "Get Page Optimization Score with MozBar Premium - Try Free", with a link that takes you to: https://hsinfo.moz.com/mozpro/mozbar/lander?utm_medium=cpc&utm_source=google&utm_campaign=Brand | NA&utm_adgroup=Brand - MozBar&utm_term=mozbar&gclid=CjwKCAjwxOCRBhA8EiwA0X8hi4Tx1YaOVwzWZaCGmzmYdBO4JEON8YlRMw52stp2AyfEBbH4uWDnARoCum0QAvD_BwE? Didn't this used to accept keywords and allow keyword checking? My training materials have the KW button behaving like this: [1] Do Keyword Research in MozBar.
    1. Click the icon with KW and a magnifying glass.
    2. Enter a term related to your subject. For example, "cyber security".
    There is a section telling you the keyword score, the relevancy to your page, and giving you optimizations that you can make to the page regarding this term.... Thus, I feel sure KW had useful and free features and not a button for a trial and paid Moz Bar Premium account. What is the pricing for this feature now? Or am I missing something? Thanks,
    Tracy!

    Moz Bar | | EricaJorgensen
    0

  • markup schema markup structured data product

    Hi, I am working on a site that presents several products with their descriptions and features, but does not include e-commerce functionality, so it does not show prices. I would be interested in understanding how to properly use the Product markup since the Offer field cannot be filled in. What are your experiences or advice on how best to handle this? Do you have advice on different vocabularies to Product? Thank you very much for your help!

    Intermediate & Advanced SEO | | filippodanesi
    0

  • moz local moz moz community points

    Hey Moz Community, I'm seeking guidance on optimizing the rankings and increasing Moz Domain Authority (DA) and Domain Rating (DR) for my websites, www.fastlanddeals.com and www.fastlandoffer.com, especially in light of the recent Google March 2024 Core Update. What strategies and tactics do you recommend for navigating these changes effectively and enhancing the overall visibility and authority of these domains?

    Community | | FredericoSeo
    0

  • google my business google penalty

    I've had problems with one of our eight branch locations when I connected GMB to Moz Local about a year ago. The location was suspended for being a duplicate. I would like to sever the connection so I could keep Moz Local live but at least temporarily delete the suspended Google My Business. Also, if you might have any guides or tutorials on performing this task it would be greatly appreciated. Thanks.

    Local Listings | | gallowaywebteam
    0
  • Unsolved

    image alt tag reporting monitoring site crawl

    We had a client come to us and let us know another vendor had notified them that many of the images on their site are missing alt tags / text. I know this was a big deal back in the day, but I haven't heard much about it lately. I am assuming if it doesn't even show up in the Moz site crawl, it must not be a big deal any more, but I would love to have more info about how important image alt tags are and if they are important, why Moz does not report them.

    Moz Pro | | CaliberMG
    1

  • apple

    CMS is shuffling our ranking on daily basis for our website: sibeshargh.com , which is annoying. Almost on daily basis, in evening

    Technical SEO | | bryanvalentin
    0
  • Unsolved

    404 error redirect list of urls

    Hello, This feels like it should be straightforward but I'm not having much luck. I have a pdf url which is no longer in use and takes the user to a 404 page. I want to find all instances of when this pdf url is used on my site so I can update the copy and remove the link. Please note - a redirect is not the right solution for this issue. Hope you can help. Thanks, Mary

    Moz Bar | | rj_dale
    0
  • Unsolved

    healthgrades

    When using Moz Local to update a medical center's citations, will Healthgrades be updated as well?

    Moz Local | | meganmmcnutt
    0
  • Unsolved This question is deleted!

    0

  • markup schema markup structured data product

    Hi, I am working on a site that presents several products with their descriptions and features, but does not include e-commerce functionality, so it does not show prices. I would be interested in understanding how to properly use the Product markup since the Offer field cannot be filled in. What are your experiences or advice on how best to handle this? Do you have advice on different vocabularies to Product? Thank you very much for your help!

    Intermediate & Advanced SEO | | filippodanesi
    0

  • seo tactic 301 redirect domain migration

    Our company (DA 40) recently acquired another company (DA 20). The domain for the acquired company is up, and I am being asked if we should keep paying for the domain. I have a couple of questions regarding this. Is it best practice to continue paying for the older domain and do 301 redirects to our website? If yes, do I have to add 301 redirects for individual matching pages? For example, if the old site has the topic XYZ, should a 301 go to our site if we have a similar page topic XYZ? What about contact pages, about us, etc? Do we redirect all non-matching topics to the new home page? Or in the case of their blogs, do we redirect their blogs to the new blog home page even though we are not keeping their old blogs? What if our company keeps acquiring other companies, are we to assume we have to keep paying for the domains of the acquired companies? Is there anyone out there that would say stop paying for the old domain and just review the company's inbound links, reach out to those sites, and make sure they link to the new site instead? Thanks for the help in advance.

    Intermediate & Advanced SEO | | CharityHBS
    0
  • Unsolved

    q&a question

    Are questions I ask only visible to me or everyone using MOZ? Can I make my question not be public to anyone and only to people under my company account?

    Product Support | | amandale
    0

  • domain migration change of address tool loss of ranking loss of organic traffic

    OMG disaster! Recently migrated my site womencycles.com to moonrise.health. Painstakingly went through each URL manually to map out redirects, notified Google via change of address tool. Bam. My old website has disappeared from Google and my new site has thus lost all it's organic (i.e. redirected) traffic. I don't get it. I think I have done everything by the book, but it seems my old site has disappeared and no authority or link juice has been passed to my new site by the 301s, as the new site isn't ranking either. Some examples: https://www.google.com/search?q=women+cycles&oq=women+cycles&aqs=chrome..69i57j69i65j69i61l2j69i60.1834j0j1&sourceid=chrome&ie=UTF-8 'women cycles' previous position 1
    https://www.google.com/search?q=chaffed+vagina&oq=chaffed+vagina&aqs=chrome..69i57.2370j0j1&sourceid=chrome&ie=UTF-8 - chaffed vagina, previous position 1 https://www.google.com/search?q=how+long+does+it+take+turmeric+to+shrink+fibroids&oq=how+long+does+it+take+turmeric+to+shrink+fibroids&aqs=chrome..69i57.1355j0j1&sourceid=chrome&ie=UTF-8 - how long does it take turmeric to shrink fibroids, previous position 1. Biggest traffic source pages were: https://womencycles.com/blog/top-10-home-remedies-that-claim-to-tighten-vagina-do-they-work/
    https://womencycles.com/blog/sore-breasts-after-period-has-finished/
    https://womencycles.com/blog/what-is-vaginal-gas-queefing/
    https://womencycles.com/blog/tired-during-ovulation/
    https://womencycles.com/blog/how-to-get-rid-of-saggy-vag-without-surgery/
    https://womencycles.com/blog/vagina-chafing-causes-treatments-to-prevent-it-from-coming-back/
    https://womencycles.com/blog/vaginal-dryness-during-pregnancy/ New blog articles on new site, with 301 redirect in place, but not ranking Screenshot shows my search traffic for my new site. Site migrated 13 June. Any ideas anyone??!Screenshot 2022-06-28 at 13.27.41.png

    Technical SEO | | tikitaka
    0

  • local seo

    We find 404 pages on our company website using Screaming Frog SEO tool. it's important to fix these 404 errors, a web designer can normally help.

    Web Design | | sarahwalsh
    0

  • snippet google

    Re: Star snippet not work I write a json+ld script for star snippet in my website but not work in my first page. you can see it in this URL https://taskmiran.com/ when I googled my keyword "خرید گوشی شیائومی" my competitor show with star snippet in SERP but my site doesn't show.

    On-Page Optimization | | ariawebdesignm
    1

  • seo

    To be frank I have spent 2 years trying to get Propress.com.au on the first page of Google and it just won't happen. I've written articles to get links, checked your platform for page issues and corrected where needed, improved speed of the site and posted articles on the site. But still it sits at about #50. What am I missing?

    Technical SEO | | Anne231
    0

  • redirect chain redirect

    What is the difference between "document" and "object" moved redirect errors? I'm used to see "object moved" as a redirect chain issue that needs to be fixed, but this week my report contained a "document moved" redirect chain issue. And it's on our homepage. Looks like it might be a HTTP versus an HTTPS issue.

    Reporting & Analytics | | Kate_Nadeau
    0

  • markup schema markup structured data product

    Hi, I am working on a site that presents several products with their descriptions and features, but does not include e-commerce functionality, so it does not show prices. I would be interested in understanding how to properly use the Product markup since the Offer field cannot be filled in. What are your experiences or advice on how best to handle this? Do you have advice on different vocabularies to Product? Thank you very much for your help!

    Intermediate & Advanced SEO | | filippodanesi
    0
  • Unsolved

    crawl error crawl in progress crawl stalled

    The latest crawl on my site was the 4th Jan with a current crawl 'in progress'. How do i cancel this crawl and start a new one? I've been getting keyword ranking etc but no new issues are coming through. Screenshot 2022-05-31 083642.jpg

    Moz Tools | | ClaireU
    0
  • Unsolved

    error access denied help

    Hi all,
    I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....

    Product Support | | DanielDL
    0
  • Unsolved

    refund amount

    I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
    Kindly refund my amount.

    Moz Pro | | NatwarG
    0

  • page authority increase da increase pa

    Any one increase DA PA I will do contact my email bshgroup6292@gmail.com

    Link Building | | seeoexpert909
    0
  • Unsolved This question is deleted!

    0
  • This question is deleted!

    0

  • keywords keyword density keyword stuffing

    Hello, I would like to know if the selection of individual keywords(that are not primary, secondary or tertiary) are important for SEO regardless of the relevancy to the page topic. I am wondering how much of a contribution a non-P1/P2/P3 can make in terms of SEO? For example it is a product page and I have built my content with P1,P2&P3 based only on the product and its properties itself. Do you think that a content gap for the page could be the production process of that product? So even if it is a product and its properties page, I can add 2 sentences about the production, so that I can drive more traffic by including these 2 informative sentences.? EXAMPLE:
    So lets' say my topic is "hair types" (P1) and my subtopics are "Straight," "wavy," and "curly"(P2s) which I used as subtitles. But throughout the page, I am planning to add some relevant but not-directly-relevant keywords here and there since they have high metrics and volumes. For example a potential sentence I can add: "innovative hair products these days can offer amazing results for the desired hair types". It is not specifically about "hair types" but I am using the keyword "innovative hair products" (good metrics keyword) which may help for the traffic... Another potential not-so-direct sentence can be: "For all hair types, the hair damages are common: heat damage, chemical damage and mechanical damage". Would adding this extra sentence where I am not specifically talking about "hair types" (my topic) but "hair damages" and damage examples (off-topic high metric keywords) help me to drive traffic to my website? And how much of an impact would it be?

    Keyword Research | | Siir
    0
  • Unsolved

    payment

    Hello, We noticed that MOZ tried to charge our credit card, while we are on Trial period until today. We decided to cancel the subscription (until our budget grows and come back). The tool is great, but it currently is too expensive for our business. We enjoyed the trial period and will surely come back when our business can afford it!! Thanks!

    Getting Started | | intenseed
    0
  • Unsolved

    redirect former site

    Hello, After 2 months of starting a new service with a new domain name and a rather flat curve, I decided to invest in auditing tools. To my surprise, when analyzing links with 'Link Explorer', I got the following warning : "You entered the URL crapahute.com which redirects to www.krapahute.com. Click here to analyze www.krapahute.com instead."... So I understand I bought a domain name that was previously in use, 8 years ago. And logically, when they moved from crapahute.com to krapahute.com, the former site owners set a (probably 401) redirect between their former name and their new one. Probably that in the last 8 years they dropped crapahute.com since I was able to buy the domain name last year. I can't understand the warning I'm receiving. since I thought this redirect would become inactive when they dropped the domain name. On the contrary, if I analyze the backlinks to krapahute.com I can indeed see : crapahute.com [no anchor text] 3 2 0 --
    redirect More Info
    Date first seen - Date lost - Link target
    2016-09-05 - N/A - www.krapahute.com So my question is : where is this warning coming from ? I performed some nslookup and dig on my domain and their's just to find out that every thing seems to look normal. Meanwhile, if I type "crapahute" in Google (and most other search engines), my site arrives in 12th page (!), and if I type "crapahute.com", the site "krapahute.com" appears first. Thank you for those reading up to that point ! Any hint on what could cause this ? Should I change of domain name ? Thank you !

    Link Explorer | | x_all
    0

  • designoptimizations cta html css

    We are a casino affiliations company, our website has a lot of the same casino offers. So is it beneficial to put the content over the casino offers, then do a CSS flex, reverse wrap, so the HTML has the page content first, but the visual of the page displays the casinos first and the content after? or just the usual i.e image the HTML as content first, and CSS makes offers come first?

    On-Page Optimization | | JoelssonMedia
    0

  • seo gmb googlebusiness googlebusinessprofile

    Hi all! I have a question. I have a client who is a lawyer and has a personal listing (https://g.page/r/CWGdWgRIQVgVEBM/). The listing has around 70 reviews. However, they also have a listing for their office which is Nowlan Law (https://g.page/r/CVv3Q-QkQf8tEBM/). This one only has 28 reviews. That said, the client wants to change the name of the Steve Caya listing with the great reviews to Nowlan Law so the firm can benefit from the greater number of positive reviews. Everything I see discourages it. Thoughts? Goal is to benefit from Nowlan Law's reviews.

    Community | | simplydonetech
    0
  • Unsolved

    schema markup schema local seo technical seo

    Hello! I've been having a hard time finding an answer to this specific question so I figured I'd drop it here. I always add custom LocalBusiness markup to clients' homepages, but sometimes the client's website provider will include their own automated LocalBusiness markup. The codes I create often include more information. Assuming the website provider is unwilling to remove their markup, is it a bad idea to include my code as well? It seems like it could potentially be read as spammy by Google. Do the pros of having more detailed markup outweigh that potential negative impact?

    Local Website Optimization | | GoogleAlgoServant
    0
  • Unsolved

    crawl error

    Hi Moz crawler keep failing on my site with the error showing : Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. I'm not sure what am I missing out.. this is my robots.txt.. i don't think Im missing anything else.. https://www.wearefutureheads.com/robots.txt can the support team help ?

    Moz Pro | | teikh
    0
  • Unsolved

    crawl errors 403 errors url issue fix error help

    A bit at a loss here. I ran a URL crawl report at the end of January on a website( https://www.welchforbes.com/ ). There were no major critical issues at the time. No updates were made on the website (that I'm aware of), but after running another crawl on March 14, the report was short about 90 pages on the site and suddenly had a ton of 403 errors. I ran a crawl again on March 15 to check if there was perhaps a discrepancy, and the report crawled even fewer pages and had completely different results again. Is there a reason the results are differing from report to report? Is there something about the reports that I'm not understanding or is there a serious issue within the website that needs to be addressed? Jan. 28 results:
    Screen Shot 2022-03-16 at 3.00.52 PM.png March 14 results:
    Screen Shot 2022-03-15 at 10.31.22 AM.png March 15 results:
    Screen Shot 2022-03-15 at 4.06.42 PM.png

    Reporting & Analytics | | OliviaKantyka
    0
  • This question is deleted!

    0
  • Unsolved

    google analytics moz pro error

    Hi, I followed all steps on https://moz.com/help/moz-pro/getting-started/troubleshoot-google-analytics?_ga=2.15852085.2007735045.1676157945-122376721.1676157945 below Solve a Lost GA Connection multiple times but I keep getting the message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please follow the steps in our guide to reconnect.
    " I am on the free trial and would obviously like to connect to GA to see how everything is working. Any help would be greatly appreciated. Thanks.

    Moz Pro | | silvansoeters
    0

  • moz pro url issue shopify

    Hi everyone, I have a question regarding broken URL links on my website. Late last year I move my site from an old platform to Shopify, and now have broken URL links giving out 4xx errors. When I look at Moz Pro>Campaigns>Insights>links, I can see the top broken URL links, however there is a difference if copy & paste URL directly from Moz Pro and by Export CSV file. For example below, If I copy and paste links direct from Moz Pro, it has the “http://” in front as below: http://www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg But when I export the list of links as an CSV file, the http:// is removed. www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg Another Example below: By copy & paste URL direct from Moz Pro
    http://thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue By export CSV file.
    thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue Which one do I use to enter into the “Redirect From” field in Shopify URL Redirects? Do I need to have the http:// in front of the URL? Or is it not required for redirects to work? Kind Regards, John Wall
    The Hair Hub

    Technical SEO | | johnwall
    0
  • Unsolved

    labels csv upload keywords

    Hi, I'd like to update all my keyword labels in one go and I thought it would be easier to do this via a csv upload) however, when I try to upload the keyword file with all my existing keywords and the labels, it says I can't due to me reaching my keyword limit.
    Am I trying to upload the labels with the wrong tool, or is there another way around this, please?

    Moz Pro | | Rich-H
    0
  • Unsolved

    labels keywords upload

    Hi, I would like to update all my keyword labels via a .csv upload, however, when I try to upload the keyword file with the updated labels, I'm advised I don't have enough keywords left for the import. Am I using the correct upload tool or is there a way around this, please?

    Keyword Research | | Rich-H
    0

  • site name international seo cctlds

    We are currently experiencing issues with our subdomain SiteName. Our parent company root domain is a Japanese language site, but we have an English subdomain that is for the United States primarily, and nearly rest of world for organic traffic. Our issue is that we have followed the guidelines here: https://developers.google.com/search/docs/appearance/site-names There was a large post on here with many responses including Googlers with issues others were having, but it has since been removed. Here is the code in place on our homepage: <script
    type="application/ld+json"> { "@context": "https://schema.org",
    "@type": "WebSite",
    "name": "Mescius Developer Tools",
    "alternateName": ["Mescius, inc.", "developer.mescius.com"],
    "url": "https://developer.mescius.com" }
    </script> Unfortunately this is what is appearing in the SERP. It is using the Japanese equivalent of our parent company. Screenshot 2024-02-23 at 3.37.55 PM.png Even though the relationship between root and subdomain should not be causing this, it seems like something is impacting this incorrect SiteName, and it is impacting CTR for the subdomain. Has anyone else experienced this and found a fix?

    Technical SEO | | Evan_Wright
    0

  • localseo

    I've been using Moz Local for over a year and these are the results for $129?! ... https://moz.com/products/local/check-listing?ubrecheckid=152151793&ubrechecktoken=zc2pg9Ic2qkADDYL Please advise.

    Local SEO | | ianpritchardphd
    0
  • Unsolved

    moz pro crawl errors wrong insight canonical

    Hi,
    I'm trying MozPro considering using it.
    One of the tool which is appealing is the crawl and insights.
    After quick use, I really question many of the alerts, for instance, I got a "missing canonical tag" on this url: https://vintners.co/wine/grawu_gto#2020 but when I check my markup, there's clearly a canonical tag: <link rel="canonical" href="https://vintners.co/wine/grawu_gto"> Anybody can explain?
    I asked Moz Pro staff when being onboarded but didn't get an answer...
    Honestly, I'm questioning the value of these crawls, or may be I miss something?

    Moz Pro | | rolandvintners
    0

  • digital marketing content marketing

    Hi! I've recently put together a website that compares credit cards: https://kredittkorttest.no/ the work has been going quite smoothly up until now, I've known what to do and I've known what I wanted to achieve, but regarding how to get people to the site I'm at a loss as to where I should spend my resources... inbound marketing or content marketing - which of these would be best for a credit card comparison website? appreciate any thoughts

    Digital Marketing | | issselin
    0
  • Unsolved

    moz local

    Hello, I have a client that I want to do local SEO for. They have two locations, both cities in Tennessee. To do this, would I just start two separate locations in Moz Local? Or would that cause a problem, making them look like separate "entities" in directories?

    Moz Local | | ljudy
    0
  • This question is deleted!

    0
  • Unsolved

    google analytics ga4 analytics reporting

    Guides on Moz and elsewhere mostly refer to Google Analytics' Universal Analytics (UA). However, UA is being replaced with GA4, and the interface, options, and reporting are very different. Can you recommend a clear, thorough, and effective walkthrough of how to set up useful SEO reports in GA4? Is there a simple tool you recommend that will help connect historical data from UA to GA4 when GA4 is the only option available? If there's no simple tool, what values do you recommend retaining from UA for effective historical reporting? How would you use them? At minimum for reporting, I'd want to show month-to-month changes and year-to-year changes (in percentages and in real numbers) for the following: all site visits all organic visits organic visits as a percentage of all site visits organic visits that led to a specific goal completion organic visits that led to any goal completion Thanks in advance for your help!

    Reporting & Analytics | | Kevin_P
    1

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